FAQ’S / POLICY
U.S. Domestic Shipping
All items will be processed and shipped via the United States Postal Service usually within 2-7 business days.( For expedited shipping please email email@example.com before placing all orders) Please make sure the address from your PayPal account is the same as the shipping address. We only ship to the address that is associated with your credit card or Paypal account. No orders will be shipped to any other third party or addresses not associated with your payment address. Live Kreative is not responsible for lost, damaged or stolen items.
All orders will be processed usually within 2-7 business days. Please allow 2-4 weeks for shipping. It is the responsibility of the buyer to pay all customs and duty fees. Should you deny any charges, your order will be considered "abandoned" and will not be refunded or replaced.
Occasionally a package may get lost in transit. We will not accept responsibility for missing or lost package shipped overseas. If you choose to have insurance for your order, please contact us prior to place an order so we can make sure your package is taken care of.
Should your order contain any pre-order items, your entire order will be held and shipped once everything is available.
All items are exchanges only. You must exchange within 14 days of delivery, however all exchanges are based on stock availability or store credit will be given. All items must be in the original condition, unwashed, unused along with the exchange form. If you need to make an exchange, please fill out an exchange form and provide the order number, name and item that you wish to exchange. Once the item has been received and inspected, we will ship your new item. Please note all international sales are final and no exchanges/refunds will be granted.
Merchandise purchased from stockists/retailers will not be accepted for exchange or refund. Live Kreative merchandise purchased on this website cannot be returned to other retailers.
To maintain the best look for your shirt, wash inside-out on a delicate cycle in cold water with a phosphate-free detergent. Tumble dry on low or hang to dry.
Please note we Mainly use American Apparel Products