All items are exchanges only. You must exchange within 14 days of delivery, however all exchanges are based on stock availability or store credit will be given. All items must be in the original condition, unwashed, unused along with the exchange form. If you need to make an exchange, please fill out an exchange form and provide the order number, name and item that you wish to exchange. Once the item has been received and inspected, we will ship your new item. Please note all international sales are final and no exchanges/refunds will be granted.
Merchandise purchased from stockists/retailers will not be accepted for exchange or refund. Live Kreative merchandise purchased on this website cannot be returned to other retailers.